The Value of Business Coaching

When:  Feb 8, 2022 from 06:00 PM to 08:00 PM (ET)
Associated with  Long Island Chapter
Robert M. Doyle                        
Franchise Owner and Executive Coach
The Alternative Board (TAB)

Bob Doyle is currently an executive coach, owner and facilitator for The Alternative Board (TAB) Nassau. Tab creates roundtables of business owners who get together as an advisory group for each other, helping resolve the challenges and opportunities they each face in their businesses. We focus on sales, generating higher profits, enhancing employee productivity and enhancing work/life balance.
Bob Doyle spent his career at CSC ServiceWorks, and ultimately served for seven years as its Chief Executive Officer. CSC is the leading provider of multi-family housing and commercial laundry solutions in residential and academic properties and is also the industry leader in air vending services at convenience stores and gas stations, servicing an installed base of 1.4 million units. The company operates throughout the United States as well as Canada and Europe with a workforce in excess of 3,000.
Over the past 30 years, the Company has grown from $12 million in EBITDA with operations in a single building to over $300 million in EBITDA with over 50 locations. Bob Doyle served in the CFO/CEO roles for over 20 years during which time the company has been both public and private, undertaken numerous acquisitions, completed various restructurings and completed several corporate sale and capital market transactions.
Under Bob’s leadership, CSC Service Works doubled in size (primarily via acquisitions) and he led the integration of legacy systems and melding of operating cultures. In terms of corporate culture, he led the effort to create CSC’s environment of continuous improvement, combining employee recognition, delivering great customer experiences, and maintaining financial discipline, all resulting in improved shareholder value.
Prior his appointment as CEO, Bob served as the Company's CFO, Senior VP, Treasurer, and Secretary. Throughout his career, he balanced all the issues associated with growth – combining culture, change of management, and the realization of results. 

Fig Annunziato                        

Fig is a dynamic leader, who has brought her passion for people, customer service and innovating to her role as the Chief Executive Officer of ClaimFox since co-founding the company in 2015. In this role, Fig shapes the strategic direction of the company, leads new business development and oversees several national and regional accounts. Under her leadership, ClaimFox has had a very successful history. The company has grown 60 percent in just 3 years alone…and had a ton of fun along the way—celebrating milestones and successes with legendary customer and company events, like an epic scavenger hunt. The heart, passion and personality she brings to her position breed tremendous loyalty among her employees and clients, alike. They can count on her to consistently deliver quality client service and an outstanding work environment.
Prior to founding ClaimFox, Fig led OneSource Document Management, Inc.—a release of information service provider in the healthcare market—as its CEO for 11 years until the company was acquired in September 2014. In this role, she had many exciting and wide-ranging opportunities to apply her business acumen and leadership skills in growing the company, positioning it for acquisition, and leading the exit by working with the investment bankers and potential buyers, executing the transition, and facilitating change management for staff and customers.
Outside of work, Fig enjoys leading a group of next generation business leaders as a group chair for COMPEL CEOs, a peer advisory think tank for business owners and CEOs who are driven to grow themselves and their businesses. She also provides private executive coaching and is an avid traveler and networker—cultivating and maintaining a vast personal and business network.
Fig received her Master’s degree in Public Administration from the Maxwell School at Syracuse University and Bachelor’s degree in Political Science and Sociology from Hofstra University.

Marc Miller
MLM Coaching & Consulting, LLC

Marc Miller is President of MLM Coaching & Consulting, LLC. He provides executive coaching to executives, professionals, and business owners and leaders, and also consults with and provides coaching to organizational teams, to help them create organizational cultures characterized by improved employee engagement and team collaboration, increasing talent retention and attraction, productivity, job satisfaction, and resulting in overall increased innovation and profitability for the organization. He engages with individuals and with teams as a professional coach to promote the team’s ability to communicate and collaborate together, by developing greater self-awareness and other emotional intelligence skills, to promote ever-increasing levels of personal, professional, and organizational success. Informed by his professional training and experience as a psychologist, he differentiates himself from most other “business coaches” in bringing this wealth of knowledge and understanding to the work he does with his individual and organizational clients.
Marc has a Ph.D. in Psychology from Adelphi University. He has earned a Professional Coaching Certificate from the Professional Coaching Program at the Zicklin School of Business, Baruch College, CUNY and iCoachNewYork. As a professional coach, he holds the credential of Professional Certified Coach (PCC) awarded by the International Coach Federation (ICF). Marc has completed the Foundations in Team Coaching Certification from the Global Team Coaching Institute (GTCI) and has recently completed GTCI’s Practitioner Certification in Team Coaching program. Marc lives in Plainview (Long Island), NY. 

Facilitated by:
Davi Tserpelis, M.S.
Senior Vice President
Business Banking Manager
City National Bank

Davi Tserpelis opened City National Bank’s Melville office in December of 2017. As senior vice president and business banking manager, she leads a team of experienced business bankers, providing advice on best practices with solutions to grow and protect family businesses, including financing, cash management, investments and international trade.Ms. Tserpelis has 33 years of commercial lending and banking experience. Prior to City National, she was senior vice president with Astoria Bank’s Long Island business banking team. Previously, she was senior vice president on Citibank’s Long Island business banking team and spent 16 years in asset-based lending and specialty finance. Ms. Tserpelis has served various not-for-profits including The Book Fairies, American Heart Association and Jericho Public School. She is co-founder and secretary of the board for Middle Market Alliance of Long Island. She has been awarded the Long Island Business News Executive Circle of Excellence, Long Island Power Women In Business, and Top 50 Most Influential Women in Long Island.
LOCATION: The comfort of your home or office
When: Tuesday, February 8, 2022 
Login time: 5:45pm to 6:00pm
Networking Session: 6:00pm to 7pm
Program Presentation with Q&A: 7pm to 8pm
CPE Credits: 1.0

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